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With more than 12 years of experience helping businesses thrive beyond borders, we now offer a new culturally-sensitive, cost-effective solution. From omni-channel customer management to back office collections, trust our global outsourced business services, in every language.
We strengthen your brand by giving your customers the high-quality assistance they need through each step of their life cycle. You can rely on us to reduce the costs of customer service without compromising your brand’s reputation or the quality of your customers’ experience. How do we do it? By carefully selecting, evaluating and training locals from your clients’ cultures and providing them with ahead of the curve technology.
All our bpo services support every language, and they include:
It’s about multi-channel marketing, sales and post-service customer support done right. We can help you recognize cross-cultural opportunities and capitalize on them by establishing relationships with foreign prospects.
You want to be there for your client. Through our technical support services, we guarantee your clients the access to effective solutions, communicated in their mother tongue, by a highly-trained operator.
Each interaction counts. We can provide multilingual assistance from highly-trained locals. All of your international clients’ needs will be taken care of by an operator who speaks their language and has the relevant knowledge to guarantee a smooth experience.
There’s nothing as valuable as a returning client. Through our customer retention services, we make sure your relationships with your clients are strong and lasting. How? By giving them the effective and sensitive customer care they need.
Multilingual solutions designed to ensure smooth and effective operations, including: Back office order management, back office case management, back office billing, back office chargeback, and back office collections.
We’re available at all times, to design the best possible solution to your specific needs. Reach out to us and start talking to your customers in their language.
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