Healthcare Translation Services

Day Translations translates the full range of clinical and administrative documents a hospital or health system produces: discharge instructions, informed consent forms, after-visit summaries, medication guides, EHR content, lab results, referral letters, HIPAA notices, Joint Commission documentation, language access plans, member handbooks, explanation of benefits, CMS compliance notices, therapy intake forms, psychological assessments, clinical trial protocols, IRB submissions, and FDA regulatory filings. Every document type is assigned to a translator with subject-matter credentials in that specific clinical domain.

Yes. Every translator, interpreter, and project manager on a healthcare project signs a Business Associate Agreement (BAA) before any work begins. All file transfers are encrypted in transit and at rest using AES-256 encryption and TLS 1.3 protocols. Our infrastructure is certified to ISO 27001:2022 for information security management. We maintain complete audit trails for every project for compliance documentation. Day Translations is also SOC-2 readiness certified and GDPR compliant for international healthcare organizations. You can download our BAA template and review our full compliance documentation at our Trust Center.

ACA Section 1557 applies to any healthcare provider, health plan, or health program that receives federal financial assistance, including Medicare and Medicaid reimbursements. Under Section 1557, your facility is required to: provide qualified interpreters for all clinical interactions with LEP patients (bilingual staff and family members do not meet this requirement); translate all vital documents into the top 15 languages spoken by LEP individuals in your service area; maintain a written Language Access Plan; post translated nondiscrimination notices prominently; and ensure effective communication for Deaf and Hard of Hearing patients under ADA Section 504. Non-compliance can result in an Office for Civil Rights investigation and loss of federal funding. Day Translations helps facilities meet every one of these requirements under a single service agreement.

The most frequently requested languages for hospital translation in the United States are Spanish, Simplified Chinese, Vietnamese, Tagalog, Arabic, Korean, Haitian Creole, French, Portuguese, Russian, Somali, Hmong, and American Sign Language. The specific languages your facility is required to support under ACA Section 1557 depend on your state and the LEP population in your service area — your Language Access Plan should reflect this. Day Translations provides translation in 500+ languages and can advise your compliance team on your state-specific obligations.

Medical translation converts written clinical documents from one language to another — consent forms, discharge instructions, EHR records, insurance notices, regulatory filings. It is an asynchronous service; you submit documents and receive completed translations. Medical interpreting facilitates real-time spoken communication between a clinician and a patient who speak different languages, delivered live by phone, video, or in person. Both services are required under ACA Section 1557 to achieve full compliance. Day Translations provides both under a single enterprise agreement — one vendor, one BAA, one contract for all language access obligations.

Through the Day Interpreting App, your clinical staff can connect to a certified medical interpreter by phone or video in under 20 seconds, 24 hours a day, 7 days a week, 365 days a year, in 100+ languages. No advance scheduling is required for urgent clinical needs. For planned appointments where in-person interpretation is preferred, certified on-site interpreters can typically be scheduled within 24 to 48 hours depending on the language and location. The Day Interpreting App is available on iOS and Android and can be integrated directly with your EHR system.

Healthcare translation is typically priced per source word. Clinical and medical content translated by subject-matter credentialed translators generally ranges from $0.12 to $0.25 per word for human translation, depending on the language pair, turnaround time, and document complexity. Certified translations carry an additional fee. High-volume health systems and enterprise accounts qualify for tiered pricing with per-word discounts based on annual volume. Day Translations provides free, no-obligation custom quotes. Contact our healthcare team with your document types, language pairs, and estimated monthly volume for accurate pricing.

Yes. Day Translations provides certified translations for documents that require a signed Certificate of Accuracy, including informed consent forms, HIPAA notices, FDA and CMS regulatory submissions, Joint Commission documentation, and immigration-related medical records. Every certified translation includes a signed Certificate of Accuracy from the assigned translator and is accepted by U.S. government agencies, federal courts, accreditation bodies, and healthcare institutions. All certified translations are covered by our Lifetime Translation Guarantee — if a regulator or auditor questions accuracy, we revise at no cost.

Yes. Day Translations integrates directly with Epic, Cerner, Allscripts, and any SMART on FHIR-compliant EHR system. Translation requests, document routing, delivery, and status tracking all happen inside your existing clinical workflow — no portal switching, no manual file management. All integration uses end-to-end encrypted document transfer, automated routing back into the patient record, and complete audit logging for HIPAA compliance documentation. For health systems with proprietary or non-standard EHR environments, we also offer custom API integration. Contact our healthcare team to request an EHR integration demo.

Yes. Day Translations assigns only translators with clinical or life sciences subject-matter credentials to healthcare projects. Our network includes physicians, pharmacists, registered nurses, clinical researchers, and regulatory affairs specialists who specialize in medical translation. Every translator is assessed for credentials in their specific domain — an oncology consent form is not assigned to a general medical translator. This is a meaningful operational difference from translation services that staff healthcare projects with generalists. The clinical knowledge required to translate a pharmacokinetics study protocol correctly is not acquired through language training alone.

Every healthcare translation project completed by Day Translations carries a Lifetime Translation Guarantee. If a regulatory body, accreditation surveyor, government agency, or auditor questions the accuracy of a document we translated, we will revise it at no additional cost. There is no expiration date on this guarantee, no minimum project value, and no fine print. The guarantee applies to all certified and standard healthcare translations. It exists because we assign clinically credentialed translators to healthcare content and stand behind their work permanently.

Yes. Enterprise accounts for health systems and health plans include a dedicated project manager with healthcare industry experience, facility-specific and department-specific terminology glossaries built and maintained in Smartcat TMS, direct EHR integration, multi-user access at the department or facility level, consolidated monthly billing with NET30 payment terms, compliance dashboard reporting by department and language volume, and a single Business Associate Agreement covering translation, interpreting, ASL, and all other language services under one contract. Enterprise pricing is available on request. Contact our healthcare team to discuss volume, facility count, and service scope.