Frequently Asked Questions

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Where is Day Translations located?

Day Translations has offices around the globe, including the United States, the United Arab Emirates and South Korea. Our head office is located at 415 Madison Avenue, 15th Floor, New York City, NY 10017.

How can I trust that your translations will be accurate? Do you have any references?

When you work with Day Translations, you’re in safe hands. We’re proud to have collaborated with many major international companies, including Siemens, the Super Bowl Committee and Auburn University, USA. But don’t just take our word for it. Check out what our many satisfied clients are saying about us.

 

For your further peace of mind, we’re an active member of the American Translators Association (ATA) and the National Association of Judiciary Interpreters and Translators (NAJIT), as well as being rated A+ by the Better Business Bureau (BBB). Quality and accuracy are of the utmost importance to us and we always assign each project to the translation team with the most suitable expertise in your related field.

What languages do you translate?

From Afrikaans to Zulu, we offer translations to and from any language pair in the world.

What’s the difference between a certified and a notarized translation?

A certified translation is a document translated by a professional translator and accompanied by a signed Certificate of Accuracy. A notarized translation bears a notary’s seal and is an additional service that involves adding the signature of a notary to your document. You can always contact us if you’re not sure what type of document you need. Our experienced advisors are here to help.

What is a “sworn translator” and do you have any available?

A sworn translator is a translator who has been certified by the government of his or her residence and can directly stamp their translations as accurate and faithful to the original document. The system in the US and many other countries works differently and we combine our agency certification with a notary’s signature to achieve the equivalent standard.

I have a birth certificate that I want translated and certified. Can you provide this service?

Yes. Day Translations provides certified translations for all official documents, such as birth certificates. We’ll even certify your document free of charge.

How can I send my documents to Day Translations?

Email your documents to contact@daytranslations.com, fax them to 1-800-856-2759, or text them from your mobile to 1-415-335-4877 and we will provide you with a FREE quote in less than 10 minutes.

How long will it take for my documents to be translated?

The time we take to translate your documents will depend on your project size, document complexity and required language(s). We don’t offer a “one-size-fits-all” solution or service and as every request is different, please contact us to discuss your individual requirements. We’ll always do our best to make sure you meet your deadline.

Do I need to submit original documents to you?

No. An original copy of your document is not necessary. A scanned copy via email, fax, or photograph is sufficient.

What are your payment terms and methods?

We accept credit cards, debit cards, PayPal, checks and bank transfers. Payment is requested in advance.

What currencies do you accept?

We accept all currencies.