Active
Information security
ISO/IEC 27001:2022
Internationally recognized ISMS standard. Audited annually by an accredited third-party body.
TypeCertified
Trust CenterAll systems operational
Security you can verify,not just trust.
Our certifications and security architecture are designed so you never have to take our word for it. Examine the evidence yourself.
- Response within 1–2 business days
- NDA available on request
Compliance snapshot
6/6 active| Credential | Type | Status |
|---|---|---|
ISO/IEC 27001:2022 Information security · Certified | Certified | Active |
ISO 17100:2015 Translation quality · Certified | Certified | Active |
SOC 2 Type II Service controls · Attested | Attested | Active |
HIPAA Healthcare data · Compliant | Compliant | Active |
GDPR EU data protection · Compliant | Compliant | Active |
ATA Corporate Industry standard · Member | Member | Active |
- SLA uptime
- 99.9%SLA uptimeGuaranteed availability
- Incident response
- <1 hrIncident responseTime to resolution
- Data breaches
- 0Data breachesSince founded in 2007
- Years trusted
- 19+Years trustedEnterprise-grade since day one
All metrics independently audited · Last verified Q1 2025
Certifications & compliance
Independently verified credentials.
Our certifications are audited by accredited third-party bodies, and our compliance programs are maintained continuously, so your data stays protected.
6
Credentials
- Active
Translation quality
ISO 17100:2015
The global standard for translation service quality, covering processes, resources, and delivery.
TypeCertified - Active
Service controls
SOC 2 Type II
Independent validation of security, availability, and confidentiality controls.
TypeAttested - Active
Healthcare data
HIPAA
Full PHI protection compliance for medical translations and healthcare documentation.
TypeCompliant - Active
EU data protection
GDPR
Lawful processing and cross-border transfer safeguards for EU citizen data.
TypeCompliant - Active
Industry standard
ATA Corporate
Corporate member of the American Translators Association since 2007.
TypeMemberMember since 2007
Security architecture
Security is not a feature. It's our architecture.
Every layer of our infrastructure, every workflow, and every team member operates within a zero-trust security framework built from the ground up.
Physical security
Infrastructure
Network
Application
Your data
Encryption
AES-256 at rest · TLS 1.3 in transit
Every document and connection is encrypted end-to-end. No exceptions.
Access control
Zero-trust · MFA enforced
Role-based permissions with mandatory multi-factor authentication and least privilege.
Monitoring
24/7 SOC · real-time alerts
Continuous threat detection with automated incident response and complete audit trails.
Training
Quarterly · NDA-bound
Mandatory security awareness training, phishing simulations, and an NDA-bound workforce.
Data residency
Region-specific storage
Data stored in line with local regulations. EU data stays in the EU.
Infrastructure
SOC 2 certified hosting
Enterprise-grade cloud infrastructure with automated backups and disaster recovery.
Documentation
Security & legal documents.
Public policies are a click away. Certificates, reports, and agreements are shared with verified organizations on request.
Security Overview
Architecture, controls, and incident response procedures.
On requestSOC 2 Type II information
Independent attestation of our service controls.
On requestBAA Template
Business Associate Agreement for HIPAA-covered entities.
On requestData Processing Agreement
DPA for GDPR compliance and cross-border transfers.
On requestPrivacy Policy
Data collection, processing, storage, and protection.
PublicHIPAA Compliance Statement
How we safeguard protected health information.
PublicTerms & Conditions
The terms that govern our services.
PublicTerms of Use
The terms for using this website.
Public
Request access
Request security documentation.
Need certifications, audit reports, or compliance documentation? Submit a request and we'll respond within 1–2 business days.
- 1
Request
Submit the form. A confirmation email follows shortly.
- 2
Verification
Our team verifies your identity and organization.
- 3
Secure access
Access to the requested documents is granted securely.
- NDA available upon request
- Direct line to our security team
- Tailored documentation packages