The home page of the Healthcare.gov in Spanish displayed a glaring error in large type, which was the first word on the page, and Hispanics are glad that the translation error is now fixed.
The Obama administration has been urging all American citizens to sign up and be eligible for the Marketplace coverage, which will start again on November 15, when the Marketplace will offer affordable health plans during the open enrollment period. It will end on February 15, 2015, by which time all those that do not have medical insurance will have to pay a fine of two percent of the individual’s income or $325 for an adult and $162.50 for each child, whichever of these is higher.
The website error
As the new phase of the open enrollment and the deadline for Americans to enroll in medical insurance draw nearer, the Healthcare.gov website urges everyone to sign up and “get ready now for 2015 coverage,” which is their catchphrase. However, the web designers for the Spanish language version of the site made a translation error when they used “prepárase ahora para la cobertura de 2015.” The right word to use should be “prepárese,” which translates with an “e”. The incorrect word was used three times on the website and it left Hispanics confused about what they were trying to say.
The Spanish-language website of Healthcare.gov had undergone several problems in 2013. There were technology issues as well as mistranslations that puzzled native Spanish speakers. In truth this is very crucial to the current administration because they are already finding it very difficult to encourage Hispanics to sign up for medical insurance. In the United States the largest minority group is Hispanic and in all likelihood, they would also be the largest uninsured group, compared to the other ethnic communities in the country.
The new look of the Healthcare.gov website is more streamlined and friendlier to users. The former 76 screens used for the online application have now been trimmed down to 16 and optimized for mobile devices as well.
This website is used as the portal for subsidized health insurance for individuals who do not receive health insurance from their employers. It is currently servicing 36 states in the U.S. The rest of the states have their own exchanges for medical insurance. Technical problems have crippled the site in some states but the federal government vows to eliminate those things this time around.
According to estimates, out of the 7.3 million that have signed up under the new healthcare law, over six million receive subsidies that reduced their premiums to a great extent.
Insurers are saying that there are bigger challenges ahead as returning customers will only have until December 15 to update the financial information in their existing accounts. Updating means that they will receive the correct amount of financial assistance on their healthcare premiums by January 1, 2015. If they do not update, they will be automatically enrolled in the current plan they have starting on the first day of the new year, but the amount of their subsidy will be the same as what they received in 2014, which might be lower than what would be given in 2015.